Amerika Privacy Policy

This page describes what we collect when you use amerika and how we keep that data protected. We at amerika collect personal information only to verify your identity, process deposits and withdrawals, comply with legal obligations, and improve our service. Your data is encrypted, tokenized where payment information is involved, and never sold to third parties. We do not share your information with external services beyond what is necessary to process your transactions and comply with applicable regulations.

Our privacy commitments apply across all devices and access methods—web browser, mobile app, desktop client. Whether you access amerika from Jakarta, Surabaya, Bandung, Medan, or elsewhere, the same data protection standards apply. We maintain multilingual support in English and Indonesian, and our privacy team is available to answer questions about how we handle your data, your rights, and our data retention practices.

We recognize that your trust is essential. This policy outlines exactly what we collect, how we use it, who has access to it, and how long we keep it. If you have questions or concerns about your data on amerika, contact our support team via chat, email, or phone.

What We Collect on Amerika

We collect information in three categories: account registration data, transaction data, and behavioral data. During account registration, we ask for your email address, password, full name, date of birth, phone number, and residential address. We use this information to create your account, verify your identity, and comply with anti-money-laundering regulations. We do not collect this information for marketing purposes or to sell to third parties.

When you deposit or withdraw funds on amerika, we collect transaction data: the amount, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, e-wallet), the date and time, and the status (pending, completed, failed). We use this data to process your transactions, reconcile your account balance, and detect fraud. We do not store your full payment card or bank account number—we tokenize this information, meaning we store only a reference token that our payment processor can use to authorize future transactions.

Behavioral data includes your login history, the games or markets you access, your bet history, and your account settings. We collect this data to personalize your experience, detect suspicious activity, and improve our platform. We do not use this data to profile you for marketing or to sell to advertisers. We do not track your activity outside of amerika.

Account registration data

Email, password, name, date of birth, phone, address — used for identity verification and compliance.

Transaction data

Deposit/withdrawal amounts, payment methods, dates, status — used to process transactions and detect fraud.

Behavioral data

Login history, games accessed, bet history, account settings — used to personalize experience and improve platform.

Device data

IP address, browser type, device type, operating system — used for security and fraud detection.

How We Use Your Data on Amerika

Second, we process your deposits and withdrawals. Your payment information is tokenized and encrypted, and we share only the token with our payment processors (not your full card or bank details). We use your transaction data to reconcile your account balance, detect duplicate transactions, and flag suspicious activity.

Third, we detect and prevent fraud. We monitor your account for unusual login patterns, rapid-fire transactions, or geographic inconsistencies. If we detect suspicious activity, we may freeze your account temporarily and contact you to verify. Account recovery typically takes 24–48 hours.

Fourth, we improve our platform. We analyze aggregate behavioral data (not individual user data) to understand which games are popular, which payment methods are most-used, and where our service has friction. We use these insights to optimize our platform, add new payment methods, and improve customer support.

Fifth, we comply with legal obligations. We may be required by law to disclose your data to government agencies, law enforcement, or regulators. We will do so only when legally required, and we will notify you unless we are legally prohibited from doing so.

Third-Party Processors and Data Sharing

We share your data with third-party processors only when necessary to provide our service. Our payment processors (the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive your tokenized payment information to authorize transactions. They do not receive your full account data, and they are contractually bound to protect your information and use it only for payment processing.

Our hosting provider stores our servers and databases. Our servers may sit outside your jurisdiction—they may be located in Singapore, Australia, or other regions. Your data is encrypted both in transit and at rest, so even if our hosting provider's infrastructure is compromised, your data remains protected. Our hosting provider is contractually bound to maintain security standards and to use your data only to provide hosting services.

We do not share your data with marketing partners, advertisers, or data brokers. We do not use your data to build profiles for sale. We do not track your activity outside of amerika. If we are acquired or merge with another company, we will notify you and give you the option to delete your account before any data transfer occurs.

Your Rights and Data Retention

You have the right to access your data, correct inaccurate information, and request deletion of your account. To exercise these rights, contact our support team via chat, email, or phone. We will respond within 30 days. If you request account deletion, we will delete your personal data within 30 days, except where we are legally required to retain it (for example, for anti-money-laundering compliance, we may retain transaction records for seven years).

We retain your account registration data for as long as your account is active, plus one year after deletion. We retain transaction data for seven years to comply with financial regulations. We retain behavioral data (login history, game history) for one year after your last login, then delete it. We retain device data (IP address, browser type) for 90 days, then delete it.

You have the right to opt out of non-essential cookies and tracking. We use cookies to maintain your login session and to remember your preferences. These are essential and cannot be disabled. We do not use cookies for marketing or third-party tracking. If you disable cookies in your browser, you may not be able to log in to your account.

Security and Contact

We encrypt your data in transit using TLS (Transport Layer Security) and at rest using AES-256 encryption. We maintain access controls so only authorized staff can view your data. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. If we discover a data breach, we will notify you within 72 hours and provide guidance on how to protect your account.

If you have questions about our privacy practices, your data, or your rights, contact our support team. We maintain multilingual support in English and Indonesian across chat, email, and phone. Our privacy team will respond to data-related inquiries within 30 days. You can also contact us if you believe we have violated your privacy rights or if you want to exercise your right to access, correct, or delete your data.

Our Commitment to Your Privacy on Amerika

We at amerika take your privacy seriously. Your personal data is encrypted, your payment information is tokenized, and your data is never sold to third parties. We collect information only to verify your identity, process transactions, comply with legal obligations, and improve our service. We maintain transparent practices and clear communication about how we handle your data.

Our privacy policy applies across all access methods—web, mobile app, desktop—and across all jurisdictions where we operate. Whether you access amerika from Jakarta, Surabaya, Bandung, Medan, or elsewhere, the same data protection standards apply. We comply with applicable data protection regulations and maintain security standards that exceed industry norms.

If you have questions about this policy, your data, or your rights, our support team is available in English and Indonesian. We respond to privacy inquiries within 30 days and are committed to resolving any concerns you may have about how we handle your information on amerika.